Delivery Terms

The delivery time for products in our stock can vary from 1 to 7 days.

  • Orders made before 15:00 on workdays are usually sent to shipping on the same day.
  • Orders made on weekends are shipped on the following workday.
  • Our main shipping service is done by Yurtici Kargo and you can track your orders from their website using the tracking number we provide to you.
  • If the product’s shipping cost is specified separately whether it is included or not.
  • If the address and phone number are incorrectly stated, our company cannot be held responsible for any caused delay.
  • Orders above 150 TL are delivered for free, as long as the delivery address is in Turkey.
  • Any extra costs from requests made by phone or from extra holiday delivery fees are on the client’s expense.
  • The quality of the cargo delivery process relies on weather and road conditions, and delivery durations may vary for each city.
  • We cooperate with the best shipping companies in the world. Therefore, any complaints about the duration or quality of delivery must be sent to designated cargo company of the shipment and not our company.
  • Please send us your comments about delivery and other services to market[at]samm.com.
Prepared by  T-Soft E-Commerce.